NCPI National Companion Pets Institute

Terms Of Service And Conditions

OVERVIEW

This website is operated by Lock Group Enterprise Pty Ltd. Throughout the site, the terms “we”, “us”, “our”, "National Companion Pets Institute" and "NCPI" refer to Lock Group Enterprise Pty Ltd. Lock Group Enterprise Pty Ltd  offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”, "Terms and Conditions"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service and Conditions are considered an offer, acceptance is expressly limited to these Terms of Service and Conditions.

Any new features or tools that are added to the current site shall also be subject to the Terms of Service and Conditions. You can review the most current version of the Terms of Service and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

ONLINE STORE PROMOTION TERMS & CONDITIONS:

All sales, promotions and discount codes may be subject to end prior to the advertised date. We have the right to terminate a sale, promotion or discount code at any time that we see fit. An example of when we may terminate a sale, promotion or discount is if for some reason we run out of stock or our supplier changes the prices of any of these items. 

You may only use one discount code in the checkout.

Discount codes will be applied at the checkout and do not apply to already discounted items. 

NCPI Members codes do not apply to already discounted items and do not apply to shipping.

 

SECTION 1 - BREEDERS DIRECTORY AND GENERAL ANIMAL LIABILITY

NCPI accepts no responsibility in respect of the information contained in our Breeders Directory or in respect of any kitten or puppy that you may decide to acquire from any breeder registered with us.

All breeders who are members of National Companion Pets Institute have agreed to abide by the National Companion Pets Institute Code of Ethics, Local, State and Federal Government regulations and the regulations put in place by NCPI.

The breeders who appear throughout our directory and website are breeders that NCPI understands may have litters for sale. In providing you with access to their details, National Companion Pets Institute makes no representations or guarantees as to the reputation of any breeder or to the soundness or suitability of any kitten or puppy you may decide to purchase or acquire from any breeder. You must satisfy yourself and do your own investigations into the breeder and any kitten or puppy you may decide to purchase or acquire is healthy, sound and meets your requirements.

National Companion Pets Institute to the full extent of the law accepts no liability for any injury, illness or death incurred of any kitten or puppy as a result of mistreatment by the breeder or owner of the animal or due to the use of materials and guides contained within our website and third-party websites.

SECTION 2 - MEMBERSHIP TERMS

All people who apply to be registered breeders with NCPI or sign up for companion memberships agree that they will abide by the National Companion Pets Institute Code of Conduct and Ethical Breeding guidelines. Members must not in anyway harm their breeding animals or companion pets. All members must abide by there local, state and federal regulations in regards to companion animal treatment and breeding.

All breeders consent to the following:

  • Police background checks. 

  • Random premises inspections and checks to be conducted by NCPI and or its agents in the event of an audit or investigation.

  • Present DNA screenings for all breeding animals upon request by NCPI.  

  • Present all breeding records in the event of an audit or investigation by NCPI. 

  • Present all Vet checks and medical records of any breeding animal, kitten or puppy in the event of an audit or investigation by NCPI.

  • Questioning by NCPI and or its agents in the event of an audit or investigation.

  • Pay any fine issued by NCPI and rectify problem in allocated time frame. 

Any breeder or companion member who does not comply with the terms and conditions may have their membership terminated immediately or be issued a fine.

Any changes to your membership will incur an administration fee of $20. This includes but is not limited to reprints of any certificates, additional breed listings, reprinting of certificates and name changes. If you decide you would like to begin breeding an additional species a new membership application will need to be processed.

Your Exclusive membership discount is to be used only on full priced items and excludes shipping. This code is linked to you and should be used by only you. Any member who is found to have given out there code will have there discount revoked and code terminated permanently.

If for some reason your membership application needs more information we will contact you either via phone or email to ascertain more information and ultimately inform you of the outcome. Please note any applications that are refused may incur an administration fee of up to $15. 

SECTION 3 - PAYMENT TERMS

National Companion Pets Institutes Agents process all payments. These Agents include but are not limited to; Zip Pay, AfterPay, Paypal, Square and Stripe. Please review their polices and terms before making any payments through our website.

All prices and delivery charges are inclusive of Good and Services Tax (GST).

All registration and membership payments are final and non-refundable. Registration and memberships are renewed yearly (where applicable) on the anniversary of your first registration/membership payment and will reoccur without notice until cancellation of your membership. No refund will be given to cancelled registrations/memberships.

 

SECTION 4 - DEFAMATION

All members and users of our site must not either written, spoken or via any form of social media harm a person or National Companion Pets Institute reputation; decrease the respect, regard, or confidence in which a person is held; or induce disparaging, hostile or disagreeable opinions or feelings against any person or NCPI.

SECTION 5 - CANCELLATION OF REGISTRATION AND MEMBERSHIPS

National Companion Pets Institute reserves the right to cancel any registration or membership (without notice) of any member at our own discretion or; who is found to be in breach of our terms and conditions, code of conduct, ethical breeding regulations or laws relating to companion animals and breeding of these animals. 

SECTION 6 - RESPECT & MANNERS

All members and users of this group are to engage with each other and NCPI staff with respect and manners at all times. 

SECTION 7 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 8 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by NCPI.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 9 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 10 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


SECTION 11 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 12 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


SECTION 13 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


SECTION 14 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 15 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 16 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy click here.


SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 18 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 19 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Lock Group Enterprise Pty Ltd , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 20 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Lock Group Enterprise Pty Ltd  and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 21 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 22 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


SECTION 23 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 24 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales and Australia.


SECTION 25 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 26 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@ncpi.net.au.
 

© 2019 Lock Group Enterprise Pty Ltd. 

National Companion Pets Institute ABN 81618028952

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